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Ground Tour Evaluation Form

Welcome home! Sussex Tours hopes that you had an enjoyable and memorable travel experience. To help us serve you better in the future, please take a few moments to complete this tour evaluation form. We value your feedback and the time that you are taking to provide it. Thank you. We look forward to seeing you on another Sussex Tours outing.

First Name*
Last Name*
Street Address*
City*
State*
ZIP*
Daytime Phone
Evening Phone*
Email Address*
Fax*
Name of Group*
Group Leader
Destination*
Departure Date*
Return Date*
Did the tour meet your expectations?	Yes No Not Sure
What was your opinion about the pacing of the tour?	Too Rushed Too Slow Just Right Not enough free time Too much free time
How did you feel about the balance of activities on the tour? (Sightseeing, attractions, meals, etc...)	A good balance of activities Too many of the same type of activities Too many different types of activities
Which parts of the tour did you like best?
Which parts of the tour did you like the least?
What changes would have made this a better tour? (Things to include/omit, different hotels/attractions,etc...)
What is your opinion about the meals provided on the tour?	Too many meals packaged into the tour Not enough meals packaged into the tour
What was your overall impression of the meals?
Were the motorcoach arrangements satisfactory?	yes no
Was your motorcoach operator knowledgeable?	yes no
Was your motorcoach operator friendly?	yes no
Was your motorcoach operator courteous?	yes no
Overall comments on the motorcoach arrangements
Name of Airline(s) if applicable:
Did the plane depart on time?	yes no
Did the plane arrive on time?	yes no
Overall comments on the Airlines
Name of hotel(s) if applicable:
The accommodations were:	Excellent Good Fair Poor
The service was:	Excellent Good Fair Poor
Overall comments on the hotel
Do you consider this tour to be a good value for the money?	yes no
Did Sussex Tours handle your tour arrangements in a prompt, efficient and professional manner?	yes no
Would you use Sussex Tours for your future travel arrangements?	yes no
Overall comments on your tour and its planning:

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